Service Form
Please fill out this form when you place your order:
- Would like to return this item.
- If you'd like to exchange an item (we charge 50% of the return fee if you choose to exchange it).
- If you have a complaint about the mirror you ordered.
- Submit a Request for Cancellation
Frequently Asked Questions
Find answers here about returns, exchanges, or reporting a complaint or defect.
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The return fee depends on the size and fragility of the package. For fragile items, such as a mirror, we recommend that you have us book the shipment through our own carrier so that you can be sure it will arrive back to us in one piece.
Spiegels t/m lengte 179 cm € 20,-
Spiegels vanaf lengte 180 cm € 40,-. -
You may return your product within 30 days. You must return it in its original packaging, so be sure to keep it in a safe place if you're not yet sure about the mirror.
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We want you to be satisfied with the mirror, and of course we’d love for you to have a Nordic Style mirror in your home, which is why we’ve decided to cut the exchange fee we charge you in half.
If you choose to exchange an item—for example, for a different color or size—we will charge 50% of the return shipping costs.
Spiegels t/m lengte 179 cm € 10,-
Spiegels vanaf lengte 180 cm € 20,- -
You may exchange your product within 30 days. You must return it in its original packaging, so be sure to keep it in a safe place. Our carrier will pick up the mirror when they deliver the new one. This will happen at the same time.
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We’re so sorry to hear that your mirror arrived damaged. We’ll, of course, make sure this is resolved properly. Please upload at least two photos and, if possible, a video as attachments. We’ll get back to you with a solution within 24 hours.